Engineer · Web + Mobile

Operating the Engineer Portal

Engineers operate Peak Coach at clinical depth. Caseload management, cross-performer analytics, the observation review queue, push protocols, and the cert ladder all live here. This page covers the 8-tab portal, the per-client detail surface, the cert-tier capability gates, and the clinical-risk lifecycle through graduation.

Tier: Engineer · $149/mo

Quick start

  1. Complete certification. L1 (PMM Technician) is the entry level. Path and exam are documented at certification.peakmindmechanics.com.
  2. Subscribe to the Engineer tier. Your practitioner profile builds from the cert record; no separate intake.
  3. Open the Today tab. Six KPI tiles surface roster-wide signals. The At-Risk strip flags Performers needing attention. The right column shows Quadrant Distribution and Recent Activity.
  4. Pair your first Performer. Three paths: share your PMM-XXXXXXX code, send a signup link with ?eng= in the URL, or have an Enterprise admin pair Performers to your roster.
  5. Open a Performer detail. Seven sub-tabs: Overview, Reflections, KDG History, Observations, Scripts, Goals, Messages. The sticky bar at the bottom carries Log Observation, Rate Deployment, Assign Tool, Send Message.

The eight sidebar tabs

The portal at /professional/* carries eight sidebar entries. Practice gates by cert level — L1 sees Me only, L2 unlocks Review, L3 unlocks Supervisees and Consult.

Today — at-risk strip + KPI tiles

Title: Performance Optimization Dashboard. Subtitle: "Track clients, review observations, and prescribe protocols."

At Risk. Vertical list of cards with a count next to the heading ("At Risk · 5"). Each row carries the Performer name, a colored badge identifying the trigger, a one-line context, and a chevron to open the Performer.

  • OVERDUE CHECK-IN — no daily check-in in 7+ days.
  • STALE ENGAGEMENT — no tool completion in 14+ days.
  • READINESS REGRESSION — sustained drop in the rolling Readiness Score.
  • OBSERVATION PILE-UP — three or more pending observations awaiting your review.

KPI tiles. Six tiles in a row: Active Clients, Avg Readiness, Avg Body, Avg Deploy, Pending Reviews, Overdue Tasks. Each shows an em-dash when the underlying data is unavailable (Avg Body, for example, em-dashes until at least one paired Performer has connected HealthKit).

Action Items, Quadrant Distribution, Recent Activity. The lower half of Today. Action Items surfaces individual items needing decisions; Quadrant Distribution shows roster-wide Q1–Q4 averages; Recent Activity is the cross-roster timeline.

Client Roster. Bottom of Today. Search box on the left, sort dropdown on the right. Columns: Name, Domain (with level pill), Readiness, Annotations, Last Interaction.

Performers — caseload roster

The Performers tab carries tier filters (ALL, FREE, PAID, PREMIUM, LEADER, ENGINEER), cohort filters (one chip per cohort you have created), and three sort buttons (Name, Tier, Most recent). Counts appear inside each chip.

Roster columns: PERFORMER (avatar, name, email), DOMAIN · LEVEL (text plus L1–L6 pill), BODY (Body Readiness percentage or em-dash), DEPLOY (Deployment Score percentage, color-coded by band), TIER (Free / Paid / Premium — including Group Rate), CONN. (connection age).

Observations — the review queue

Subtitle: "Your clients' Leader observations. Acknowledge, escalate, or mark monitored." Status filters (All, Active, Monitoring, Resolved) and quadrant filters (Q1, Q2, Q3, Q4) sit above the inbox.

Each row shows the Performer name, the quadrant marker, severity badge, status badge, age, and a chevron to expand. Per-row actions: Acknowledge, Mark monitored, Mark resolved, AI Insight (on demand). The 24-hour edit window from the Leader Manual applies to the original observation, not your review state — your review actions update freely.

Messages — master-detail

Subtitle: "Direct conversations with your roster. Master-detail view — thread list left, conversation right." Thread list on the left shows Performer name, one-line preview of the last message, and timestamp. Right pane shows the selected conversation with a reply box at the bottom (Cmd/Ctrl + Enter to send).

A Back to dashboard link sits below the thread list to return to Today.

Analytics — Roster, Patterns, Cohorts

Subtitle: "What's happening across your whole roster." Three sub-views.

Roster. Domain filter chips at top (ALL plus one chip per domain). Five tiles: Total Clients, Avg Readiness, Avg Body, Avg Deploy, Checked In Today. Three cards: Construct Distribution histogram (binned 0–20 / 20–40 / 40–60 / 60–80 / 80–100), Top Cascade Patterns (quadrant-to-quadrant arrows with counts), 14-Day Readiness Trends (per-Performer sparklines).

Patterns. Top observation patterns, top tools by completion, Performers most at risk.

Cohorts. Cohort selector with per-cohort summary and roster.

Workbench — Protocols, Pushed Scripts, Prescription Templates

Subtitle: "What you have built. Protocols, pushed scripts, prescription templates."

Protocols. Compose reusable prescription sequences with conditional branching, applicable to any client. Two-column layout: protocol list on the left, selected protocol on the right with Assign to client and Delete actions, plus an Active assignments panel showing per-Performer current step, status, and an Advance button. Each step carries a Tool dropdown, target completions, cadence (days), engineer + performer rationale, and an optional conditional branch checkbox.

Pushed Scripts. Visualization scripts pushed to paired Performers, with playback status. The Push new script button on the right opens a Performer picker plus a script composer (12,000-character limit, soft warning at 10,000). Pushed scripts appear in the Performer's Visualization Library tagged "From you," with audio pre-rendered.

Prescription Templates. Tagged FUTURE — placeholder for the next Workbench iteration. Not built in the current Phase.

Practice — cert hours, supervision, peer consult

MockupConcept
PMM certification ladder — L1 → L2 → L3PMM CERTIFICATION LADDERL1PMM TechnicianDURATION
12 months in practice
REQUIREMENT
100 logged hours
CAPABILITY
Observations auto-flagged for Engineer review
L2PMM EngineerDURATION
24 months in practice (post-L1)
REQUIREMENT
300 logged hours
CAPABILITY
Reviews L1 observations · own work flagged for L3
L3PMM Senior EngineerDURATION
Terminal level
REQUIREMENT
Continuing education biennially
CAPABILITY
Reviews L1 + L2 · peer consult · supervises L1/L2
Practice tab Me sub-tab logs hours · advancement progress · CE renewal date.
L1 → L2 → L3 thresholds (canonical)

Me. Cert-hour log, advancement progress (months in level + hours toward next level), CE renewal status. Inline form to log CE credits — open-ended within the 2-year cycle, no hours target.

Review (L2+). Queue of L1 observations awaiting review. Approve / annotate / escalate.

Supervisees (L3). Per-supervisee hours rollup, observation cadence, advancement-readiness signals.

Consult (L3). Peer-consult thread visible only to active L3 readers per RLS.

Settings — account, theme, session

Three sections. Account shows email, tier (ENGINEER badge), and Practitioner code (PMM-XXXXXXX). The Practitioner code is the pairing code Performers enter on their app.

Theme is automatic — the Engineer Portal renders dark; the rest of the app renders light. User-controlled theme switching is on the near-term roadmap.

Session has a Sign out button. Server-side data is unchanged.

Per-client detail — the seven sub-tabs

Drilling into any Performer surfaces seven sub-tabs. Sticky action bar at the bottom carries Log Observation, Rate Deployment, Assign Tool, Send Message regardless of which sub-tab is active.

The sub-tabs

  • Overview. Performer Context (5 onboarding fields), Limiter Editor (multi-author chip list), 14-day Readiness chart, Recent tool completions, Recent observations, your last 5 KDG ratings.
  • Reflections. Q4 reflection narratives paired with same-event observations. RoG badges (Aligned, Performer overrating, Performer underrating, Opposite quadrants) surface when self-rating diverges from yours.
  • KDG History. Chronological list of every Deployment rating. Line graph at top with the Performer's self-assessment overlaid as a dashed line.
  • Observations. Every observation logged on this Performer (yours and the Leader's). Same actions as the global inbox.
  • Scripts. Push custom visualization scripts to this Performer's Visualization Library. 12k-character cap, audio synthesizes in the background.
  • Goals. Gated by the Share Goals consent flag (off by default). When on, shows the Performer's BTE 3C structure, goal progress, and Goal Reality Check results.
  • Messages. Direct one-to-one thread. The global Messages tab surface is a master-detail view of these per-Performer threads.

Clinical operation through graduation

Three sections cover the relationship between clinical-risk flags, graduation gating, and your role through the alumni transition.

Graduation

Clinical risk vs graduation readiness

MockupConcept
Four integrity gates — gating mechanic for quadrant graduation1Score threshold
≥ 3.5 sustained 3 weeks
2Evidence count
Tier-required tools at quality ≥ 0.6
3Convergent sources
Self · Behavioral · Leader/Engineer agree
4Trend verification
No regression · No active push
QUADRANT GRADUATION GATESAll four pass before the system promotes a quadrantRegression re-promotes the quadrant to active. Graduation is reversible.
Four gates · all must pass · graduation is reversible

Documentation expectation: when you clear a push, the rationale lives in the Clinical sub-tab annotations on the per-Performer detail. The annotation persists across the Performer's subsequent graduation and alumni status — future review sees the clinical reasoning intact.

Cross-references the canonical four-integrity-gates explainer at the Performer manual.

Graduation

Supporting alumni reactivation

Engineer pairings persist through alumni status by default. Your paired alumni continues to receive push notifications if the Bridge tripwires fire on alumni-mode data — readiness regression, observation pile-up, or KDG self-assessment divergence beyond tolerance.

The Monthly Tune-Up tool can surface an Engineer-facilitated variant if the alumni's last completed Tune-Up flagged regression patterns. Engineer hard-locks were dropped from Tune-Up in the 2026-04-28 spec; alumni access without Engineer mediation is the default. The Engineer-facilitated variant is offered when warranted, not gated by default.

Graduation

Continuing education on the graduation model

L2 and L3 case-study competencies require articulating the four-gate model to Performers when asked. This is part of the L2 advancement portfolio. A short reference card lives in the Practice tab Me sub-tab; the canonical explainer is the Performer manual section on integrity gates.

Continuing education is biennial, open-ended within the 2-year cycle. Failure to log CE within the window results in certification lapse; recertification follows the standard renewal pathway, not a new application.

Questions

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